Image submission not working

  • Profile Image
    Anne Nikodem 
    Asked on October 23, 2020 at 01:58 PM

    Hello!

    This is my form: https://www.jotform.com/form/202718937462260

    Everything but the image is coming through. When I click on the image in the response email I get this error message:


    Whoops!

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.

    Any ideas what I'm doing wrong?


    Thanks,

    Anne

  • Profile Image
    KrisLei
    Answered on October 23, 2020 at 07:17 PM

    Hello Anne,

    I think this is due to the privacy restriction on your form. Please try to 'Require to login to view uploaded files' option on your account's Privacy Settings for reference: How-to-Unrequire-Log-in-to-View-Uploaded-Files.

    Then it should let you access or view the uploaded files through the email notifications.

    Let us know if you need further assistance.

  • Profile Image
    Niko_Anne
    Answered on October 24, 2020 at 09:28 AM
    It worked thank you so much!
    ...