Question about payment limit.

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    carlygillieron
    Asked on October 23, 2020 at 04:32 PM

    I just saw that you have different accounts.

    I was wondering where is says accept 10 payments. Is that per month, or once I receive 10 I can no longer do so without upgrading my account?

  • Profile Image
    Jed_C
    Answered on October 23, 2020 at 10:19 PM

    That is a per month basis and it resets its counter back to 0 every 1st of the month.

    Guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Let us know if you have any questions or if you need further assistance.