Unable to map some JotForm fields to Airtable fields

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    israelmasterchef
    Asked on October 25, 2020 at 10:40 AM

    after integration ' some of the fields on the jotform side are gray without agility to chose them


    here is the form https://www.jotform.com/build/202781557114050

    when i chose mail as example on the airtable integration side , i see only few fields to select for mapping

    if i am choosing name for example ' i have some different fields from the form to be chose

    Screenshot
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    Vanessa_T
    Answered on October 25, 2020 at 01:36 PM

    That is actually an expected behavior. You can only map certain fields on JotForm based on the type of field you have on your Airtable.

    For example, an Airtable email field can only accept a JotForm email field and not an address/phone/name/etc, hence other fields are greyed out.

    1603647351_5f95b777b98f4_02011.jpg

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    israelmasterchef
    Answered on October 27, 2020 at 11:16 AM

    refer to your answer s i cant transfer all my survey data from the Jotform to Airtable using the internal API ?

    so my only solution is to use 3rd party API like zapier ?

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    VincentJay
    Answered on October 27, 2020 at 12:36 PM

    You can still try the JotForm Airtable integration. Just make sure that you create/match it with your form fields.

    For example: Create a Dropdown Menu in your AirTable account, and add the options to it. After that, create a Dropdown menu field in JotForm and match it to your AirTable integration. (https://www.jotform.com/help/561-how-to-integrate-jotform-with-airtable)

    Here's a sample screenshot:

    1603816479_5f984c1f4dd76_cvxcd44.png

    Please try it and let us know if you have any questions. Thank you!