I need to change my user name and password

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    jack e danielson 
    Asked on October 26, 2020 at 01:10 PM
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    Answered on October 26, 2020 at 05:23 PM

    Hi Jack,

    Change Username:

    In order to change the username, please provide 3 possible usernames in order of preference. We will put the first one that we find available. Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any.

    Reference: How-to-Create-a-Custom-URL-of-a-Form

    Change Password:

    Just to confirm, are you not able to login into your account? You may reset your password to receive a reset link in your email by following this guide: How-to-reset-JotForm-account-password


    Hope this helps, let us know if you need any further assistance.