Reached my submission limit?

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    Asked on October 28, 2020 at 12:39 PM


    Each time I attempt to email a form it says I have reached my daily limit. I am not even near the amount that is supposed to be included in the free subscription and haven't actually been successful at submitting one today. Any help is appreciated!

    Thank you,


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    Answered on October 28, 2020 at 02:33 PM


    I understand you are referring to the daily email limit. Please note that the emails you send are limited, here are the details: 

    MAXIMUM FORM BUILDER EMAILS per DAY (Covers the following function: “Reply”, “Forward”, “Test Emails” and “Share via Email in Publish”):

    PAID accounts: limit is 1000/day

    Free and Guest accounts: 20 /day

    I recommend you copy the Form URL and email it to your clients directly using your own email client. 

    Related guide.- understanding-your-account-usage-and-limits

    Let us know if you have more questions.