Is the form limit number detailed in your pricing webpage per year or just total?

  • David Andreis
    Asked on October 30, 2020 at 4:35 PM

    Good afternoon,

    Is the form limit number detailed in your pricing webpage per year or just total?

    With my best regards.

    D

  • KrisLei Jotform Support
    Replied on October 30, 2020 at 7:17 PM

    Hello,

    The limits on the pricing page are in total. However, some of the limits reset every month:

    🔘 Submissions Received (monthly): This is the number of submissions you can receive every month. The count covers the calendar date, which means 1st day to the last day of the month.

    🔘 Payment Submissions (monthly): This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. For example, we have Paypal payment integration on our form. If a user fills out the form, submitted it, and completed the payment, that would be counted as a payment submission.

    🔘 Form Views (monthly): This is the number of times your form can be viewed. We have a separate guide that tackles it more in detail. You can check this link.

    For reference: understanding-your-account-usage-and-limits