Is it possible to have the form also sent to the user?

  • Profile Image
    tom239
    Asked on October 31, 2020 at 10:37 AM

    Hi,

    I have a form which relates to amending an order, is it possible that the form could also be sent to the person (email) that sent it? Like as confirmation of their own request etc?


    Thanks!

  • Profile Image
    Patrick_R
    Answered on October 31, 2020 at 11:46 AM

    Hello! Yes, this is possible. Whenever a form is submitted, two emails are sent out, one to the form owner and other to the person who filled the form (provided there is an email field in the form).

    You can read more about these alerts here: explanation-of-email-notification-and-autoresponder-settings

    If you have any further questions, feel free to ask.

    Thank you!