Sending a form to mutiple users as once

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    Lyster_Dan
    Asked on November 30, 2020 at 09:31 AM

    Good Morning,

    I am looking to send a mass form to my 350 customers for them to update their contact information but it looks like i can only send it to 5 customers at a time and that will take me forever, so i was curious if i would be able to send a mass email to all my customers at once??

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    Jessica_H
    Answered on November 30, 2020 at 10:27 AM

    Hi Lyster_Dan,

    If you wish to send a bulk email to the customer who has submitted your form, you may use our Email Newsletter application. You can find our Email Newsletter application from the following link: http://email.jotform.io/

    Additionally, you may want to take a look at this guide too: https://www.jotform.com/blog/email-newsletter-app/

    Please give it a try and let us know if it's what you are looking for.


  • Profile Image
    Lyster_Dan
    Answered on November 30, 2020 at 10:43 AM

    Thank you. What if i created a form that I want my customers to fill out. Would that be sent via that as well?

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    Sam_G
    Answered on November 30, 2020 at 11:34 AM

    Hi Lyster_Dan,

    You can send the direct link of the form for your customers. You can find it in the Publish tab:

    screenshot_764.png

    If you wish to send an email, you can go to the Email section of the publish tab, and select Share on email:

    screenshot_765.png

    Please let us know if you have any additional questions. 

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    Lyster_Dan
    Answered on November 30, 2020 at 12:02 PM

    Okay. that works perfectly for me. My last question is how do i turn off the feature where when an email is filled out on the form it get sent to that person's email because i don't need them to get the submitted form as well as me

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    Jessica_H
    Answered on November 30, 2020 at 02:09 PM

    Hi Lyster_Dan,

    You may delete Notification and Autoresponder email. It's accessible from Settings > Emails.

    1606763047_5fc54227b1eb9_

    Then, you may delete the two settings (Notification and Autoresponder) and no emails will be sent to you, and your user.

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    Lyster_Dan
    Answered on December 01, 2020 at 07:25 AM

    Thank you so much for all your help!!!

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    Lyster_Dan
    Answered on December 01, 2020 at 07:30 AM

    My last question is it possible to turn off where the customers have to connect with google or facebook to fill out the form? I am trying to make it as simple as possible for my customers.

    Also when i try to do facebook there is an error message.

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    Richie_P
    Answered on December 01, 2020 at 08:02 AM

    I have moved your question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/2736502