Save for later is not working

  • eat365
    Asked on December 3, 2020 at 11:51 PM

    https://form.jotform.com/203376389957069


    I have embedded 2 forms, and have Save for later turn on, but for some reason, it is not working, please help.

    Page URL: https://form.jotform.com/203376389957069
  • Vanessa_T
    Replied on December 4, 2020 at 1:05 AM

    I just tried both ACH and credit card option within your form and was able to Save just fine.

    1607061761 5fc9d101beb52 02402 Screenshot 10

    Can you please explain in detail what kind of issue are you facing? Please share a screenshot whenever possible.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

  • eat365
    Replied on December 4, 2020 at 1:32 AM

    when I click Save, nothing happening


    1607063709 5fc9d89db11db pic Screenshot 10

  • Ashwin JotForm Support
    Replied on December 4, 2020 at 3:09 AM

    The screenshot you have shared shows validation error triggered. Please note that the validation errors will get triggered only when you click on the "Submit" button.

    If you input data in the form fields and click on the save button, it will save the data and will show a modal window to copy the URL. Please check the screenshot below:

    1607069320 5fc9ee8817817 saveForm Screenshot 10

    Have you embedded your form in any webpage where you are having this issue with? Please share the web page URL, and we will take a look.

    We will wait for your response.