Save for later is not working

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    eat365
    Asked on December 03, 2020 at 11:51 PM

    https://form.jotform.com/203376389957069


    I have embedded 2 forms, and have Save for later turn on, but for some reason, it is not working, please help.

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    Vanessa_T
    Answered on December 04, 2020 at 01:05 AM

    I just tried both ACH and credit card option within your form and was able to Save just fine.

    1607061761_5fc9d101beb52_02402.jpg

    Can you please explain in detail what kind of issue are you facing? Please share a screenshot whenever possible.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

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    eat365
    Answered on December 04, 2020 at 01:32 AM

    when I click Save, nothing happening


    1607063709_5fc9d89db11db_pic.png

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    ashwin_d
    Answered on December 04, 2020 at 03:09 AM

    The screenshot you have shared shows validation error triggered. Please note that the validation errors will get triggered only when you click on the "Submit" button.

    If you input data in the form fields and click on the save button, it will save the data and will show a modal window to copy the URL. Please check the screenshot below:

    1607069320_5fc9ee8817817_saveForm.gif

    Have you embedded your form in any webpage where you are having this issue with? Please share the web page URL, and we will take a look.

    We will wait for your response.