Square integration: Token not linked properly please contact the administrator

  • derekbanderson
    Asked on December 7, 2020 at 2:26 PM

    Hello

    I am writing today because I have had trouble in the past and gave up regarding linking my square account to jot form.

    I think your app would be a good fit for my small rental company however when I do a test payment it says a theres a token not linked properly please contact the administrator

    any help would be much appreciated.

  • Cecile JotForm Support
    Replied on December 7, 2020 at 5:37 PM

    Hi,

    Thank you for contacting support.

    Please try to remove and re-integrate Square. Once you have connected your Square Account, please select a Business Location and then, at the bottom of the Square Integration Settings, click the "Continue" button to save the changes.

    1607380402 5fceadb2565b5 13 Screenshot 10

    If the issue persists, let us know.

    Guide:

    How to Integrate Form with Square