Square integration: Token not linked properly please contact the administrator

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    derekbanderson
    Asked on December 07, 2020 at 02:26 PM

    Hello

    I am writing today because I have had trouble in the past and gave up regarding linking my square account to jot form.

    I think your app would be a good fit for my small rental company however when I do a test payment it says a theres a token not linked properly please contact the administrator

    any help would be much appreciated.

  • Profile Image
    Cecile_A
    Answered on December 07, 2020 at 05:37 PM

    Hi,

    Thank you for contacting support.

    Please try to remove and re-integrate Square. Once you have connected your Square Account, please select a Business Location and then, at the bottom of the Square Integration Settings, click the "Continue" button to save the changes.

    1607380402_5fceadb2565b5_13.png

    If the issue persists, let us know.

    Guide:

    How to Integrate Form with Square