How to Recover Missing Files?

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    FieldHavenFelineCenter
    Asked on December 07, 2020 at 04:19 PM

    When trying to look up data from the spring we realized that we can't find any of the submitted forms from before the last week or so of August 2020. We had valuable information in there that we need to access is there a way to restore that data?

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    Kenneth_C
    Answered on December 07, 2020 at 07:53 PM

    Thank you for reaching support,

    I checked your account history and have seen multiple deletions, can you go to your tables view and restore your trashed entries.

    Can you please share with us the Direct Form Link of the form that you are referring to?

    Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Awaiting your response.

    Best.