Upload limit

  • Profile Image
    Rebecca Martin 
    Asked on December 08, 2020 at 12:46 PM

    I received notice I am over my upload limit.

    how do I delete forma to free up space and get my account up again?

  • Profile Image
    Answered on December 08, 2020 at 03:02 PM


    I checked your account and it is now in good status.

    Please check it again and let us know if you need further help. Thank you!

    To clear your File Storage Space, you need to delete the submissions with attachment files. Please take note that we cannot recover deleted submissions on our end. Here's a guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data