I am already on the annual bronze subscription.

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    Thumm_Kyle
    Asked on December 08, 2020 at 02:41 PM

    Can I use my remaining credit to upgrade to the silver that's on Sale?

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    Yuta_J
    Answered on December 08, 2020 at 04:47 PM

    Hi @Thumm_Kyle,


    Thank you for reaching out to Jotform support. If you upgraded your subscription with the campaign price, your remaining period will be prorated and the campaign price will be applied to your new subscription automatically. After upgrading your subscription, please review the invoice that's been issued under Billing tab by accessing the following link. https://www.jotform.com/myaccount/billing


    If you have any questions related to your billing issue or your forms, please reach out to Jotform support again.


    Cheers,


    Yuta