We have had venues inform us they have submitted, but none were received.

  • Profile Image
    lbrayner
    Asked on December 08, 2020 at 09:43 PM

    Hi there,

    Is there a way to see incomplete submissions?

    Thanks kindly

  • Profile Image
    Jed_C
    Answered on December 08, 2020 at 10:24 PM

    May I know if you know which form they submitted? I checked one of your form https://form.jotform.com/203297424224856 and was able to see that emails are successfully sent to your email.

    [2020-12-08 01:43:04] Submission #4832189837106110810 Form #203297424224856 SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL 
    [2020-12-08 01:08:34] Submission #4832169129027025787 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-12-07 23:31:13] Submission #4832110728496844791 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-12-07 18:04:35] Submission #4831914723216554104 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-12-02 19:12:33] Submission #4827635522216408500 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-12-01 00:11:14] Submission #4826086739334199173 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-11-30 23:59:47] Submission #4826079860811750152 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-11-30 17:04:53] Submission #4825830929625494995 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-11-30 06:18:38] Submission #4825443037126966178 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL
    [2020-11-30 05:50:20] Submission #4825426197137244275 Form #203297424224856
    SENT to bad@museumofbrisbane.com.au from noreply@jotform.com, via SENDMAIL

    If your form has the "continue forms later" feature enabled, you will see the incomplete submissions in tables. Please see this guide https://www.jotform.com/help/753-how-to-view-incomplete-submissions-in-jotform-tables.

    Looking forward for your response.