Emailing directly from Jot forms is not working

  • DannyPodobnik
    Asked on December 9, 2020 at 4:53 PM

    Emailing directly from Jot forms is not working

  • KrisLei Jotform Support
    Replied on December 9, 2020 at 8:23 PM

    Hello,

    To clarify, are you referring to the emailing service in JotForm through the Inbox page? I have tried to forward a submission from the Inbox to my support account, and it seems that it is successfully sent when I checked it on my mail logs:

    1607563392 5fd1788078e29 Screenshot 1210 Screenshot 10

    For reference: how-to-view-all-your-form-email-history

    May we ask for the form, email address, or additional details of the issue to further assist you? Looking forward to your response. Thank you!