Fees on top of PayPal fee

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    Jose Cruz 
    Asked on December 17, 2020 at 02:49 PM

    is the 2.90% fee on your personal plan a fee on top of PayPal fees?

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    John
    Answered on December 17, 2020 at 04:49 PM

    Hello Jose - There are no additional fees when using PayPal in your form. Jotform doesn't take anything from the transactions made in your form. However, based on your location, PayPal fees may apply for your business. For more information about PayPal fees, please click on this link.

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    Jose Cruz 
    Answered on December 17, 2020 at 04:53 PM

    So the 2.90% fee is charged by Paypal?

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    Sonnyfer
    Answered on December 17, 2020 at 08:06 PM

    I'm not sure if I'm getting you correctly. Could you please send us a screenshot of the $2.90 charge by PayPal? Here's how-to-Post-Screenshots-to-Our-Support-Forum

    Also, we do not have a "personal" plan. We only have Bronze, Silver, Gold and Enterprise. Please see our pricing page to check their differences.