Upload button doesn't respond

  • Blondebeautybar
    Asked on December 19, 2020 at 10:44 PM

    On my jotform when you click browse to upload photos it freezes up.

  • Ahmed_S
    Replied on December 19, 2020 at 11:13 PM

    We apologize for any inconvenience, I've checked your form and found the same issue, however the form works normal now after I've cleared its cache, you can always clear your forms' cache by following the steps in this guide.

    https://www.jotform.com/help/229-how-to-clear-your-form-cache?

    Please let us know if you need any further assistance.