Email Customization

  • dlitmedia
    Asked on December 22, 2020 at 5:24 PM

    Is it possible to customize the email body/subject that is sent when a form is submitted?

  • Kat JotForm Support
    Replied on December 22, 2020 at 8:07 PM

    Hi there,

    Happy to help!

    You can certainly customise both the subject line and body of the Notification emails that are sent to your form respondents once the form is submitted. To do, click SETTINGS in the top menu of your form builder, then click the EMAILS tab. Click the pencil icon to edit the Notification Email:

    1608685335 5fe29717a7235  Screenshot 10

    Then, you can 1) Edit the Email Subject line and then 2) Edit the email body content:

    1608685571 5fe29803e1444  Screenshot 21


    Guide for reference: how-to-edit-the-email-template-for-notifications-and-autoresponders

    I hope this helps! Please let us know if we can help further.