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loxhansAsked on December 25, 2020 at 1:33 PM
Hi JotForm
Not sure what was going on with all submissions - but nothing to do with my business it looks like I had around 150 entries in connection with some dating site.
I have removed the form on my site so please help me get this resolved.
Thank you much
Hans Rosendahl
Happy New Year
Page URL: https://form.jotform.com/43507431443146 -
Gustavo_HReplied on December 25, 2020 at 2:39 PM
Hi, loxhans. I am glad to help you today.
I am not sure if I could understand you. But I can see that your account is overlimit because you have received 201/100 submissions this month. This can be why you are not able to access your forms and submissions. Actually, your form is disabled now. Here is a guide that will explain in detail your account limits.
Complete guide 👉 understanding-your-account-usage-and-limits
I want to recommend you upgrade your account to a plan that suits your need better. Kindly note that we have an end of year discount of 50% discount on annual plans.
Please, let us know if you need anything else.
Best regards, 😀✨