storage limit is about to reach

  • MartinezAaron
    Asked on December 27, 2020 at 3:09 PM

    Hello! I was trying to solve a problem really quickly. the site is telling me I am out of storate, but I dont think ie hit that 500 limit.


    Thankyou and let me know how I can fix this :)


  • John Support Team Lead
    Replied on December 27, 2020 at 4:57 PM

    I can see that you already reached the 500 total submission storage limit (for a FREE account). This won't make your forms disabled, but when new submission comes in, the submission data will be deleted from the form's Submission tables to make way for the newer submissions.

    You would need to upgrade to at least a Bronze plan if its necessary for you to have access to the older form submissions.

    Related Guide: understanding-your-account-usage-and-limits