How do I push jotform data into a custom object?

  • Butler_Patrick
    Answered on January 06, 2021 05:33 AM

    How do I push jotform data into a custom object? I only see the standard Insightly object lists available in the integration widget.

  • Vick Support Team Lead
    Answered on January 06, 2021 06:01 AM

    Hi there,

    You can only integrate with the standard Insightly objects. Unfortunately integrating with a custom object is currently not possible.

    Let us know if you have any other questions.


  • Gabriela JotForm Support
    Answered on September 12, 2023 10:09 AM

    Hi Patrick,

    We’re excited to announce that Jotform is now available on the Salesforce AppExchange! Salesforce AppExchange is an online application marketplace for third-party applications and solutions and it offers thousands of solutions and services that extend Salesforce, eliminating the need for constant platform switching. All that is required is to use the Salesforce forms and select object types to map them to corresponding fields. 

    Here's how you can get started with the Jotform for Salesforce setup:

    How to Add Jotform to your Salesforce Account

    When you install Jotform’s app on your Salesforce account, you’ll have a Salesforce button right there on your forms, so now you can automate the creation of records in Salesforce. Keep on reading to learn how to install Jotform on Salesforce AppExchange. 

    1. Log into your Salesforce account and click on the 9 Dots Icon on the left side of your homepage to open the App Launcher.   Salesforce integration   Professional Edition Image 1 Screenshot 170 Screenshot 10 Screenshot 10
    2. Search for Jotform and click on it.   Salesforce integration   Professional Edition Image 2 Screenshot 181 Screenshot 21 Screenshot 21
    3. To assign the Jotform App User permission to relevant users, go to the Setup tab. Note that you need to be the system administrator to change the permission settings.
    4. After that, go to the Administration section on the left side of the page.
    5. Under the User dropdown list, select Permission Sets.    Salesforce integration   Professional Edition Image 3 Screenshot 192 Screenshot 32 Screenshot 32
    6. Click on Jotform App User permission, then click on the Manage Assignments button.    Salesforce integration   Professional Edition Image 4 Screenshot 203 Screenshot 43 Screenshot 43
    7. On the Current Assignments page, click on the Add Assignment button, and select users to assign the permissions. Salesforce integration   Professional Edition Image 5 Screenshot 214 Screenshot 54 Screenshot 54
    8. Under the Setup tab, you can either log into your existing Jotform account or create one for free. If you’re new to Jotform, check out our subscription options.Salesforce integration   Professional Edition Image 6 Screenshot 225 Screenshot 65 Screenshot 65
    9. Once you log in or create your account, you’ll be asked to allow Salesforce to access your Jotform account. Click on Allow, and your setup will be complete!

                 Salesforce integration   Professional Edition Image 7 Screenshot 236 Screenshot 76 Screenshot 76

    Creating a Salesforce Form

    1. Now you can create forms that are automatically integrated with Salesforce. All you have to do is select the Create Salesforce Form option on the Create a Form page.           Salesforce integration   Professional Edition Image 8 Screenshot 247 Screenshot 87 Screenshot 87
    2. When you select Create Salesforce Form, you can pick the Salesforce objects you want to include as fields in your form from the Salesforce Objects dropdown list. 
      Objects are essentially databases you can create. Objects are made up of fields that you can map to in your forms. This allows you to automatically create Salesforce records. In this example, we created a Contact form that will connect to a Contact Object in Salesforce. Salesforce integration   Professional Edition Image 9 Screenshot 258 Screenshot 98 Screenshot 98
    3. When you select an object, it will come up with a set of fields for you to include in your form. Now you can select the fields you want to include in your Contact object.Salesforce integration   Professional Edition Image 10 Screenshot 269 Screenshot 109 Screenshot 109
    4. Click on Create Form when you’re done, and your form will show all the fields you selected earlier. 
      Now, whenever someone submits this form, their contact information will be added to your database in Salesforce.Salesforce integration   Professional Edition Image 11 Screenshot 2710 Screenshot 1110 Screenshot 1110
    5. If you want to connect other objects with your forms and fields you have already created, just click on the Salesforce cloud on the right to map your Jotform fields to your Salesforce fields.Salesforce integration   Professional Edition Image 12 Screenshot 2811 Screenshot 1211 Screenshot 1211

    If you want to learn more about mapping fields in Salesforce, check out Salesforce’s Help Docs on Standard Contact Matching Rules and Standard Account Matching Rules

    How to Embed a Salesforce Form

    Embedding your Salesforce form into your website will make it so much easier to get your contacts to go straight to your Salesforce database. Let me show you how to embed your Salesforce forms into your website:

    1. First, make sure you’re logged on to the Jotform App in Salesforce.
    2. Then in Form Builder, go to the Publish tab in the orange navigation bar at the top of the page.
    3. Select Embed from the menu on the left side of the page.Salesforce integration   Professional Edition Image 13 Screenshot 2912 Screenshot 1312 Screenshot 1312
    4. Click on the green Copy Code button under the Embed option. 
      The first line of code you see is in Javascript. We have other versions of embed codes to use as well. You can check out our help guide about Embed Codes to see which one works best for you.
      Salesforce integration   Professional Edition Image 14 Screenshot 3013 Screenshot 1413 Screenshot 1413
    5. Paste the code into the embed section of your site builder.   Salesforce integration   Professional Edition Image 15 Screenshot 3114 Screenshot 1514 Screenshot 1514
    6. Preview your site to make sure that it’s working correctly.  Salesforce integration   Professional Edition Image 16 Screenshot 3215 Screenshot 1615 Screenshot 1615 

    Let us know if you have any questions.