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john waldoAsked on February 3, 2021 at 9:25 AM
Keep going to login screen and logging in, but doesn't complete login after entering user/pw
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Kenneth JotForm SupportReplied on February 3, 2021 at 10:41 AM
Thank you for reaching support,
Upon checking that account username johnwaldo, I was able to access it but noticed that you have exceeded the number of forms allowable for the account:
Can you share with us a screenshot of what happens when you log in?
Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.
You may also log in using the email address associated with the account.
Awaiting your response.
Best.