Can't log in.

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    john waldo 
    Asked on February 03, 2021 at 09:25 AM

    Keep going to login screen and logging in, but doesn't complete login after entering user/pw

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    Kenneth_C
    Answered on February 03, 2021 at 10:41 AM

    Thank you for reaching support,

    Upon checking that account username johnwaldo, I was able to access it but noticed that you have exceeded the number of forms allowable for the account:

    1612366712_601ac3782d446_d1.png

    Can you share with us a screenshot of what happens when you log in?

    Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum.

    You may also log in using the email address associated with the account.

    Awaiting your response.

    Best.