Submitting Registration when Paypal amount is '0' after coupon code

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    Asked on February 05, 2021 at 04:06 PM

    For my registration form, when I give a full discount using a coupon code, PayPal generates an the following error message. "Bad request, must be greater than '0'.

    How do I bypass this so the registrant can submit their registration?

    I have tried the show/hide function but it does not appear to work. Please help.


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    Answered on February 05, 2021 at 08:01 PM

    Please Try to switch to another PayPal method (Personal or Checkout) instead of PayPal Business, the %100 discount should work with any of these 2 methods.

    Please give it a try and let us know if you need further assistance.

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    Answered on February 17, 2021 at 10:27 AM


    am having the same issue. We use Paypal business to submit payments on our registration form. We do not have a personal account; We are a non-profit with a discount on our Paypal fees. If we switched to using Paypal Checkout, would it still go through our business account?

    The issue I have am currently having is when someone chooses to not pay with registration (pay later/mail a check) it gives me that error message.

    **I just tried using Paypal Checkout instead and it sent me an email saying that I need to set up an account. How do I fix the error using Paypal Business?

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    Answered on February 17, 2021 at 12:21 PM

    Hi @Carver_Casey,

    I have moved your concern to a new thread to avoid confusion:

    I'll be happy to help you "over there"!