Reset password

  • Profile Image
    shannonlstewart
    Asked on February 07, 2021 at 10:06 PM

    I have always used my Facebook login to access my Jotform account - but I need to be able to log in on a computer that doesn't have access to my Facebook account.

    I have tried to change my password but it won't let me (as I don't know what password it uses when you just click on Facebook login).

    Any help would be appreciated!

    Thanks,

    Shannon Stewart

  • Profile Image
    Vick_W
    Answered on February 08, 2021 at 01:55 AM

    Hi Shannon,

    You can follow the instructions in the guide below to reset your account password.

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Let us know if you need further assistance.

    Thanks