Send email upon submission and upon delivery

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    chavella
    Asked on February 08, 2021 at 12:46 AM
    Would like to send email/sms message after the order is placed. Also would like to send email/sms once the photos are delivered (if they have opted for this).
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    Vanessa_T
    Answered on February 08, 2021 at 12:50 AM

    Would like to send email/sms message after the order is placed.

    Unfortunately, we do not have sms notifications. However, you can create email notifications and autoresponders.

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Also would like to send email/sms once the photos are delivered (if they have opted for this).

    I suggest you add a field in your form that will serve as a flag if the item has already been delivered.

    Then create an autoresponder email and link it to a condition that will dictate that it will only be sent if the "delivered" flag has been checked.

    How-to-Send-Email-Based-on-User-s-Answer

    On actual delivery, you will have to edit the submission to check the "delivered" flag.

    How-to-edit-submissions-made-on-your-forms