Removing Jotform branding on a HIPAA Forms account

  • Profile Image
    telopoint
    Asked on February 11, 2021 at 10:32 AM

    Hi there,


    I currently have the free HIPAA account for COVID responders, which I love. I would like to remove the Jotform branding. I see that upgrading to Silver would actually downgrade some of the features I currently have. Is there some way I can pay just to remove the branding? Or, can I pay for Silver but maintain the unlimited limits that comes with this special account type?


    Thank you

  • Profile Image
    Kenneth_C
    Answered on February 11, 2021 at 11:38 AM

    Thank you for reaching support,

    Removing the Jotform Branding is only available for paid accounts:

    1613061409_60255d2190a6c_r1.png

    You may have to upgrade in order to do so.

    Here is the related guide: https://www.jotform.com/help/331-how-to-upgrade-my-account.

    Best.

  • Profile Image
    telopoint
    Answered on February 11, 2021 at 11:41 AM

    Hi Kenneth,


    Thank you for getting back to me. My question is whether upgrading to Silver would downgrade my account limits to Silver level, which is lower than what I have now with the HIPAA Forms account.


    Thanks,

    Martin

  • Profile Image
    Kenneth_C
    Answered on February 11, 2021 at 01:59 PM

    Hi there,

    No, all features and benefits of the Corona Responders Program will still be applied.

    Let us know if you have further questions.

    Best.