Continue forms later: "You have a draft for this form" appears even after deleting incomplete submissions

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    labsnmustangs
    Asked on February 11, 2021 at 03:34 PM

    This continues to show up on my public form and yet we do not have a draft form to remove -- we did earlier, but it was removed. Why does it continue to do this and how can I stop it from happening? I read other threads and tried both options as shown below, but the error continues to black-out my form.


    1613075584_60259480e41ba_

  • Profile Image
    Cecile_A
    Answered on February 11, 2021 at 07:53 PM

    Hello there,

    Thank you for contacting support.

    My colleague has managed to provide a solution to this issue.

    See his solution on this ticket: https://www.jotform.com/answers/2277437

    I hope this helps.

    If the issue persists, kindly let us know.