I’m not receiving any uploaded images

  • Padraic Corcoran
    Asked on February 11, 2021 at 6:56 PM
  • Ashwin JotForm Support
    Replied on February 11, 2021 at 11:08 PM

    I did check your last edited form, and it seems users have not uploaded the image in form. Please note that file upload field of your form is not a required field and users can skip file upload and submit form. If you want, you can set the file upload field as required field. The following guide should help you how to set the field as required: https://www.jotform.com/help/546-how-to-set-a-field-as-required-or-non-required

    I have sent a test submission in your form with file upload. Please check if you have received the uploaded file in submission or not.

    Do get back to us if the issue persists.