Form not loading - 404 error

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    kumpulkumpulvilla
    Asked on February 13, 2021 at 01:44 AM

    Hi, May I ask why the form is not loading ? There is a 404 not foudn error when I click this one

    https://form.jotform.me/72054345115448

  • Profile Image
    Sam_G
    Answered on February 13, 2021 at 06:52 AM

    Hi Kumpulkumpulvilla,

    Thank you for contacting Support.

    I have checked your form and it is working as expected.

    1613217113_6027bd5981113_2.13%20form.gif

    Kindly try using a different browser or incognito mode and let us know if the issue persists.



  • Profile Image
    kumpulkumpulvilla
    Answered on February 15, 2021 at 11:30 PM

    Hi ,


    It is still not working. https://form.jotform.me/kumpulkumpulvilla/car-transport-request-idr and shows 404 Not Found nginx

    The below is Chrome Incognito

    1613449746_602b4a12ae56d_

    The below is Opera

    1613449808_602b4a500d89f_

  • Profile Image
    Yau_C
    Answered on February 16, 2021 at 03:31 AM

    Hi,

    Thank you for reaching out.

    But the form you provided is showing up perfectly on my end:

    1613464196_602b82846b208_

    You may share a screenshot of your browser console if you want our engineers to know what is happening behind the scenes.

    Best,