Form not loading - 404 error

  • kumpulkumpulvilla
    Asked on February 13, 2021 at 1:44 AM

    Hi, May I ask why the form is not loading ? There is a 404 not foudn error when I click this one

    https://form.jotform.me/72054345115448

    Page URL: https://form.jotform.me/72054345115448
  • Sam_G
    Replied on February 13, 2021 at 6:52 AM

    Hi Kumpulkumpulvilla,

    Thank you for contacting Support.

    I have checked your form and it is working as expected.

    1613217113 6027bd5981113 2 Screenshot 10

    Kindly try using a different browser or incognito mode and let us know if the issue persists.



  • kumpulkumpulvilla
    Replied on February 15, 2021 at 11:30 PM

    Hi ,


    It is still not working. https://form.jotform.me/kumpulkumpulvilla/car-transport-request-idr and shows 404 Not Found nginx

    The below is Chrome Incognito

    1613449746 602b4a12ae56d Screenshot 10

    The below is Opera

    1613449808 602b4a500d89f Screenshot 21

  • Yau_C
    Replied on February 16, 2021 at 3:31 AM

    Hi,

    Thank you for reaching out.

    But the form you provided is showing up perfectly on my end:

    1613464196 602b82846b208 Screenshot 10

    You may share a screenshot of your browser console if you want our engineers to know what is happening behind the scenes.

    Best,