I am not able to connect my forms with Stripe

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    jzk721
    Asked on February 15, 2021 at 11:01 AM

    I have logged into stripe, I have spoken with their support team, my account with Stripe is in good standing.

    So the issue might be on this end.

    Can you help me connect to Stripe with any of the 2 forms I'm currently working on.

    Thank you kindly.

  • Profile Image
    Basil_A
    Answered on February 15, 2021 at 12:46 PM

    Hi,

    To connect to Stripe you need to use the connect option within the Stripe widget.

    1613410982_602ab2a62024b_chrome_Nv6JIcOr

    If you are using the option but receiving an error after that, could you provide a screenshot of the error?

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Relevant article:

    https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form

    Looking forward to your reply.

  • Profile Image
    jzk721
    Answered on February 16, 2021 at 10:22 AM

    its connecting now... not sure what the problem was.