Move to a new line won't allow anything next to it

  • Profile Image
    igloomortgage
    Asked on February 15, 2021 at 01:28 PM

    Hi,

    If I use the "move to new line" function on a shrunken field it moves the field to a new line as it should but it then doesn't allow another shrunken field next to it.

    this has the effect of not only moving the desired field to a new line but also the one after it. Reading your description, this isn't how this is supposed to work.

    Am I doing something wrong?

  • Profile Image
    VincentJay
    Answered on February 15, 2021 at 05:18 PM

    Hello,

    I tested the Shrink and Move to a new line feature and they're working fine on my end. Here's a screencast of my test:

    1613427427_602af2e33460a_bsb362.gif

    Could you please share the form and the form fields you want to use the features so we can test it on our end? We'll wait for your response. Thank you!

  • Profile Image
    igloomortgage
    Answered on February 15, 2021 at 06:40 PM

    Yes, here is a link to the form https://eu.jotform.com/build/210403878747361

    But you should get the gist from below. The divider is my current workaround for the problem but I don't really want it there.

    1613432344_602b0618dc506_The Easiest Onl

    I want "date of birth" and "email address" to be on the same line but when I move "date of birth" to a new line, it no longer allows "email address" to be next to it.



  • Profile Image
    VincentJay
    Answered on February 15, 2021 at 08:07 PM

    Hello,

    We can make the Divider color transparent. Would that work for you?

  • Profile Image
    igloomortgage
    Answered on February 15, 2021 at 08:18 PM

    Hi Vincent,

    I've tried that but it makes the fields appear oddly spaced, it's better with the divider in.

    So this is how the "move to a new line" function should work? Nothing can be next to it once its been moved to a new line?

  • Profile Image
    Amin_N
    Answered on February 15, 2021 at 10:41 PM

    "So this is how the "move to a new line" function should work? Nothing can be next to it once its been moved to a new line?"

    Yes, moving a field to a new line would make it alone with no fields next to it in that line.

    Should you have any further inquiries, we will be more than happy to help.

  • Profile Image
    igloomortgage
    Answered on February 16, 2021 at 05:48 AM

    Okay, I found a work around I am happy with but various posts I've found seem to suggest it should work otherwise...

    1613472438_602ba2b69c2fa_2021-02-16 10_3

    This would not be possible if the "moved to a new line" field didn't allow a 2nd field next to it.

  • Profile Image
    Richie_P
    Answered on February 16, 2021 at 06:46 AM

    Another way would be using custom CSS to move the field to a new line.

    However, as you're hiding a field "previous surname" your work around seems to be the best way to achieve your requirement.