I cant login my account

  • Muhammad Hanif awang
    Asked on February 16, 2021 at 4:39 AM

    mautapau4@gmail.com ..i cant login my account..i already click forgot password but no email come to my email.please help me

  • Sam_G
    Replied on February 16, 2021 at 5:42 AM

    Hi Muhammad,

    Upon checking your account is suspended.

    We will be forwarding this to our reviewer's team.

    We will notify you once we have an update.

    Thank you.

  • Sam_G
    Replied on February 16, 2021 at 6:20 AM

    Hi Muhammad,

    Upon checking, your account was suspended due to email abuse.

    If you agree to refrain from email abuse, we will lift the suspension of your account.

    We will wait for your response.

  • Muhammad Hanif awang
    Replied on February 16, 2021 at 6:53 AM

    please unblock my email back.. mautapau4@gmail.com tq..i want to use jotform now

  • Girish JotForm Support
    Replied on February 16, 2021 at 7:23 AM

    I have activated your account, but if we detect any email abuse from your account again, it can get suspended again permanently.

  • mautapau4
    Replied on February 16, 2021 at 7:42 AM

    okey.thank you.

    how to put this jotform to my subdomain?? for example like this , signup.domain.com ,so it will directly to jotform.how to made it?
    ?help me
  • Sigit JotForm Support
    Replied on February 16, 2021 at 8:08 AM

    Greetings,

    Regarding "how to put this jotform to my subdomain?? for example like this , signup.domain.com ,so it will directly to jotform.how to made it?"

    I have moved it to separate support ticket to avoid confusion. We will be handling one topic/issue per ticket. We will get back to you via this support ticket shortly.

    https://www.jotform.com/answers/2901277-how-to-put-this-jotform-to-my-subdomain-for-example-like-this-signupdomaincom-so-it-will-directly-to-jotformhow-to-made-it

    Regards.