Is something wrong with the site? I try to login but when I click the sign in button nothing happens.

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    Allen M. Tabada 
    Asked on February 16, 2021 at 11:59 PM

    Is something wrong with the site? I try to login but when I click the sign in button nothing happens.

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    Patrick_R
    Answered on February 17, 2021 at 02:52 AM

    Hi Allen! There are no issues with the sign-in process. The reason why you aren't able to login is that your account is a Guest account. Only regular accounts can login to JotForm.

    You can convert your guest account to regular account by signing up to Jotform with the same email address. This will merge your guest account with your new regular account.

    Thank you!

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    Patrick_R
    Answered on February 17, 2021 at 02:55 AM

    Hello! My apologies I just noticed that you also have a paid SILVER account with us registered with the email address we**re@fo**ic**e.p**e.

    If this is the account that you're referring to then please reset your account's password and then again try to login.

    In case it doesn't work, let us know.

    Thank you!

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    amtabada
    Answered on February 17, 2021 at 03:16 AM

    Hi Patrick,


    Is already okay. Thank you for your assistance.