Do I need to connect a payment precessing system in order to create and send a form to request credit card information from customers?

  • Profile Image
    Terra_Nova
    Asked on February 17, 2021 at 01:05 PM

    We run a furniture business and nowadays, many transactions are done over the phone/email. I need an electronically fillable form I can send to customers asking for credit card number/info, billing, delivery address, etc. I've created what I wanted but the CC info does not show. Do I need to connect to a payment processing in order to be able to use this app?
    Thank you in advance.

    Alejandra

  • Profile Image
    VincentJay
    Answered on February 17, 2021 at 04:40 PM

    Hello,

    We do not allow collecting credit cards using JotForm. You need to use a Payment processor to do the transaction.

    If you're new to Jotform, I suggest checking this guide: https://www.jotform.com/help/165-setting-up-your-first-order-form

    After that, you can choose what payment processor integration you want to add to your form. Here's the link: https://www.jotform.com/integrations/category/payment-processing

    Give it a try and let us know if you need further help. Thank you!