Do I need to connect a payment precessing system in order to create and send a form to request credit card information from customers?

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    Asked on February 17, 2021 at 01:05 PM

    We run a furniture business and nowadays, many transactions are done over the phone/email. I need an electronically fillable form I can send to customers asking for credit card number/info, billing, delivery address, etc. I've created what I wanted but the CC info does not show. Do I need to connect to a payment processing in order to be able to use this app?
    Thank you in advance.


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    Answered on February 17, 2021 at 04:40 PM


    We do not allow collecting credit cards using JotForm. You need to use a Payment processor to do the transaction.

    If you're new to Jotform, I suggest checking this guide:

    After that, you can choose what payment processor integration you want to add to your form. Here's the link:

    Give it a try and let us know if you need further help. Thank you!