uploading pdf forms

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    Asked on February 17, 2021 at 05:21 PM

    Hello, i have uploaded some files as a pdf in an application but when i go to view what was uploaded, its give me an error. Can you help me verify that the files are there?

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    Answered on February 17, 2021 at 09:49 PM

    I see there are not forms in your account, are you filling out a form or are you trying to import a PDF form into your account?

    If possible, please provide us a screenshot of the error you're getting, this will help us to understand the issue better and assist you properly, the following guide will help you to upload the images to this ticket: How to Post Screenshots to Our Support Forum

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    Answered on February 17, 2021 at 10:08 PM
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    Answered on February 18, 2021 at 02:40 AM

    Hi there,

    You are unable to view the files due to form owner account privacy settings. You can submit the form and the form owner will be able to view the PDF files. Or you can contact them and ask them to uncheck the following setting in their account.


    Let us know if you need further assistance.