Receiving "Upload Error"

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    angelagoffstyling
    Asked on February 17, 2021 at 11:39 PM

    I have tried numerous times and can't seem to get a resolution for it. Please help.

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    jherwin
    Answered on February 18, 2021 at 03:20 AM

    Are you facing this issue on the standalone form or on the webpage where you have embedded your form? If on the webpage, please try embedding the form using the iFrame embed code: https://www.jotform.com/help/148-getting-the-form-iframe-code

    Let us know how it goes.

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    angelagoffstyling
    Answered on February 18, 2021 at 02:33 PM
    I created the form and then went to share form and copied and pasted it to my website and my Instagram bio.
    Angela Goff
    Angela Goff Styling
    ...
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    Mike_G
    Answered on February 18, 2021 at 07:33 PM

    To my understanding, you have the link to your form accessible through your website and your Instagram bio. May we ask that you confirm if the issue you are reporting happens when your form is being accessed from both locations? May we ask that you share with us the link to your website and your Instagram bio, please? Also, with your permission, would it be okay if we make test submissions on your form?

    We will wait for your response.