When Etransfer is submitted, it is not allowing people to submit. How can I fix this?

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    palettepossepaintparties
    Asked on February 19, 2021 at 01:27 PM

    When Etransfer is submitted, it is not allowing people to submit. How can I fix this? I want it to proceed without going to the PayPal page (that option is separate and appears to be working)

    https://form.jotform.com/210407312595248

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    Jed_C
    Answered on February 19, 2021 at 06:23 PM

    To fix this, please remove both of your conditions and replace it with this condition.

    1613776996_60304864352cf_The Easiest Onl

    Let us know if you have any questions or if you need further assistance.

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    palettepossepaintparties
    Answered on February 19, 2021 at 06:33 PM
    This did not work.
    It still takes the person to the PayPal page
    ...
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    palettepossepaintparties
    Answered on February 19, 2021 at 06:42 PM
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    Jed_C
    Answered on February 19, 2021 at 07:49 PM

    I checked your form and I can see that you have deleted the Etransfer option and also you haven't applied the condition I've suggested in my previous post.

    Please copy the conditional rule below and let me know once done so I can check your form.

    1613776996_60304864352cf_The%20Easiest%2

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    palettepossepaintparties
    Answered on February 19, 2021 at 09:33 PM
    Ok I have fixed this again on form 210467007244246
    Please check and advise asap as I have customers trying to order for their
    school fundraiser.
    ...
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    palettepossepaintparties
    Answered on February 19, 2021 at 09:33 PM
    However, I have done the condition as you asked and when they select
    etransfer no Kits show so while they can submitt, they have no way to
    choose what they want to purchase
    ...
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    Bojan_J
    Answered on February 20, 2021 at 08:09 AM

    Greetings.

    If you wish to have multiple payment options and to hide the PayPal option to allow users to pay in other means, please use the following link to see how to achieve this:
    https://www.jotform.com/help/182-how-to-create-a-basic-multiple-payment-form

    Let us know if this resolved your problem.

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    palettepossepaintparties
    Answered on February 20, 2021 at 10:44 AM
    I have been given this solution but I cannot figure out how to do it on my
    form as it quotes complicated. The widget part doesn't have enough
    information to assist in creating it
    ...
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    Jed_C
    Answered on February 20, 2021 at 06:11 PM

    I have made a screen recording for you to follow. Please check and see if this is what you are trying to accomplish http://shots.jotform.com/jed/vid/2910927.webm.

    You may also check the cloned form here https://form.jotform.com/210507414663955 and test it.