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palettepossepaintpartiesAsked on February 19, 2021 at 1:27 PM
When Etransfer is submitted, it is not allowing people to submit. How can I fix this? I want it to proceed without going to the PayPal page (that option is separate and appears to be working)
Page URL: https://form.jotform.com/210407312595248 -
Jed_CReplied on February 19, 2021 at 6:23 PM
To fix this, please remove both of your conditions and replace it with this condition.
Let us know if you have any questions or if you need further assistance.
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palettepossepaintpartiesReplied on February 19, 2021 at 6:33 PMThis did not work.
It still takes the person to the PayPal page
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palettepossepaintpartiesReplied on February 19, 2021 at 6:42 PM
This form also https://form.jotform.com/210467007244246
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Jed_CReplied on February 19, 2021 at 7:49 PM
I checked your form and I can see that you have deleted the Etransfer option and also you haven't applied the condition I've suggested in my previous post.
Please copy the conditional rule below and let me know once done so I can check your form.
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palettepossepaintpartiesReplied on February 19, 2021 at 9:33 PMOk I have fixed this again on form 210467007244246
Please check and advise asap as I have customers trying to order for their
school fundraiser.
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palettepossepaintpartiesReplied on February 19, 2021 at 9:33 PMHowever, I have done the condition as you asked and when they select
etransfer no Kits show so while they can submitt, they have no way to
choose what they want to purchase
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Bojan Support Team LeadReplied on February 20, 2021 at 8:09 AM
Greetings.
If you wish to have multiple payment options and to hide the PayPal option to allow users to pay in other means, please use the following link to see how to achieve this:
https://www.jotform.com/help/182-how-to-create-a-basic-multiple-payment-formLet us know if this resolved your problem.
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palettepossepaintpartiesReplied on February 20, 2021 at 10:44 AMI have been given this solution but I cannot figure out how to do it on my
form as it quotes complicated. The widget part doesn't have enough
information to assist in creating it
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Jed_CReplied on February 20, 2021 at 6:11 PM
I have made a screen recording for you to follow. Please check and see if this is what you are trying to accomplish http://shots.jotform.com/jed/vid/2910927.webm.
You may also check the cloned form here https://form.jotform.com/210507414663955 and test it.