Clear upload storage space

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    premieredomesticrecruitment
    Asked on February 20, 2021 at 09:39 PM

    I have removed my forms that are taking up upload space but the system is still requesting for upgrade space.


    How can this be rectified.

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    Mike_G
    Answered on February 21, 2021 at 05:51 AM

    I have checked your account and found that your Information Request Form (https://form.jotform.com/203293399577369) still has submissions associated with uploaded files in the Trashed entries on the Jotform Tables.

    1613904536_60323a9831d8a_zt210221_054832

    1613904565_60323ab5516f9_zt210221_054904

    You have the option to delete the submissions forever. However, we would like to encourage your to have a backup of the submissions first before deleting them completely. You can restore the submissions first to download everything first, including the uploaded files.

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-download-all-or-partially-your-submissions-file-uploads

    Please know that you also have the option to just delete the uploaded files without deleting the entire submission on the Jotform Tables after you have restored it.

    1613904664_60323b18eedcb_zt210221_054957

    Please give it a try and let us know if you need any further assistance.