I have some problem with embeded Jotform on wordpress

  • Profile Image
    Asked on February 21, 2021 at 04:21 AM

    hey there,
    So I am using tabs to embed 2 different jotfroms . The problem is on the first tab it appears great but as we click the second tab the first question " travveling to " shows like the image I hae attached. I am using text widget to add form ( already downloded plugin for jotform)

    I tried changing widht of the form or shuffle questions but only this widget which is airport search has this problem. I also tried using iframe but on second tab it doesnt loads properly,

    Every problem occurs when we click on the next tab . This is website link https://therixosjets.com
    Please assist

    One more thing , after clicking submit it jumps to top of the page why is it happening?

  • Profile Image
    Answered on February 21, 2021 at 08:58 AM

    We apologize for inconvenience. I have been checking the embedded forms in your website and I found that the possible reason for the issue was due to script conflict between those in the forms and those in the website.

    What I suggest you try for now is to re-embed the forms within the 2 tabs using the form's iframe embed code.

    User guide : Getting the Form iFrame Code

    The key here is to have the 2 forms contained inside an iframe to prevent script conflict related issue.

    Please let us know if issue persist even after doing all these already.