Password Problem

  • Profile Image
    Jer 
    Asked on February 23, 2021 at 11:37 PM

    Hi, I accidentally created my account from google and wanted to delete this current account, but can't because the button,"delete account", doesn't let me because it says "incorrect password" even though I changed my password and still didn't work, is there a way to fix this?

    Thank you.

    Screenshot
  • Profile Image
    Vick_W
    Answered on February 24, 2021 at 05:53 AM

    Hi there,

    You can create a new password for your account using the guide below

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    You'll not be asked for the old password and you'll be able to use a username and password to login into your account

    Thanks