Submit Button: Why is it not working on my form?

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    AAW777
    Asked on February 24, 2021 at 03:31 PM

    This has been in intermittent issue, particularly with Apple users, but in this case on a PC laptop running Chrome. Sometimes if I start the form from my end, they can edit using the link in the confirmation letter. When I just tried that though, the Submit button does nothing, and users have had the same issue. https://form.jotform.com/210194895083057

    Help, please....

  • Profile Image
    Zahra_S
    Answered on February 24, 2021 at 10:04 PM

    Hi there!

    We apologize for the inconvenience.

    I tested your form in Chrome and was able to make a test submission. You must have received it. Please make sure that Chrome is updated on your system. My chrome version is 88.0.4324.190 (Official Build) (64-bit).

    I have also cleared your form cache to avoid issues related to that.

    Feel free to contact us if you need further assistance.