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Rebecca_OldenAsked on February 25, 2021 at 4:55 AM
Hi there,
We are trying to upgrade our account back to Bronze, but it doesn't seem to load when I try to do it and gets stuck on the 'this will take a few minutes' page. Please could you advise?
Thanks in advance.
Kind regards,Rebecca
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Lorenz JotForm SupportReplied on February 25, 2021 at 7:26 AM
Hi there,
Kindly please clear your browser's cache and upgrade your account once more.
https://www.jotform.com/help/331-how-to-upgrade-my-account
If the issue still persists please let us know.