Upgrade account to bronze

  • Profile Image
    Rebecca_Olden
    Asked on February 25, 2021 at 04:55 AM

    Hi there,


    We are trying to upgrade our account back to Bronze, but it doesn't seem to load when I try to do it and gets stuck on the 'this will take a few minutes' page. Please could you advise?


    Thanks in advance.

    Kind regards,

    Rebecca

  • Profile Image
    Lorenz_A
    Answered on February 25, 2021 at 07:26 AM

    Hi there,

    Kindly please clear your browser's cache and upgrade your account once more.

    https://www.jotform.com/help/331-how-to-upgrade-my-account

    If the issue still persists please let us know.