Some fields are not being populated in Google Sheet.

  • bwhc
    Asked on February 25, 2021 at 2:15 PM

    Successfully integrated google sheets, however the only thing that populated was the submission time. We have over a submissions need Name , email, phone.

    Jotform Thread 2926014 Screenshot
  • Yau_C
    Replied on February 25, 2021 at 9:38 PM

    Hi,

    You may consider to remove this integration and re-integrate it again.

    This guide may be helpful: https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets

    Our Google Sheets integration has been updated to allow the use of an existing spreadsheet file.

    Please choose that option when you re-integrate.

    Let us know if you need further assistance.

    Regards,