I haven’t been able to download forms

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    Melanie  
    Asked on February 25, 2021 at 03:22 PM

    Hello! I am having trouble with Jotform, all of a sudden everytime I try to download a form it says error.

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    Jed_C
    Answered on February 25, 2021 at 11:07 PM

    We apologize for the inconvenience.

    May I know if you are still unable to download your submissions? If you are still getting an error, would you mind sending us a screenshot of the error? I just tried downloading it in CSV, Excel and PDF format and all seems to work with my Free version account.

    Kindly test it again and send us a screenshot of the error if you are still seeing it.

    Looking forward for your response.