Unable to option IMG photo

We would like to apologize for any inconvenience. May we ask that you give us more details about the issue you are having, please? Can you tell us where are you accessing the image you are referring to, please?

Also, is there an error message you are getting that you would like to share with us? You can share with us a screenshot of the issue you are having by following the instructions in this guide — How-to-Post-Screenshots-to-Our-Support-Forum

We will wait for your response.