I get a message that I am locked out

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    Dev Brar
    Asked on March 03, 2021 at 02:15 PM
    It is still the same. i changed password to check but now i can login to some devices and some devices give the error message that the account is locked
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    Lorenz_A
    Answered on March 03, 2021 at 08:32 PM

    Greetings,

    The email address used on this ticket is not yet completely registered to JotFrom and is currently under a guest account. If you are referring to a different account, kindly share with us the username or email on the account so we can further check.

    We will wait for your response. t