My form is showing an error with google sheet integration saying something is wrong.

  • mchagala
    Asked on March 8, 2021 at 9:51 PM
    It's also showing an error with google sheet integration saying something is wrong.
  • jherwin
    Replied on March 8, 2021 at 9:56 PM

    Can you please confirm if you've made any changes to the spreadsheet file? Please note that renaming a header in google sheets or renaming a field label on your form will result in a broken integration connection.

    You can try to reintegrate the form to google sheets again and see if that will fix the issue: How-to-integrate-forms-with-google-sheets

  • mchagala
    Replied on March 9, 2021 at 12:52 PM

    I did rename it. I wasn't aware that this would cause a break. How can it be fixed?

    Thank you.

  • Kat JotForm Support
    Replied on March 9, 2021 at 6:32 PM

    Hi there,

    Happy to help!

    You will need to disconnect and then reconnect the integration. Could you please try this and let us know if the issue persists?

    We await your response.