PDFs not Working

  • joshua.vance
    Asked on March 10, 2021 at 11:45 AM

    We get this error when trying to email out PDFs using the PDF Editor.

    1615394739 6048f7b3db9a7 Screenshot 10

  • VincentJay
    Replied on March 10, 2021 at 4:50 PM

    Hi,

    Please clear your form cache on our server by following this guide: https://www.jotform.com/help/229-how-to-clear-your-form-cache

    After that, please test it again and let us know if the issue still persists. Thank you!