Downgrade and request refund

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    Asked on March 16, 2021 at 01:16 PM

    Is it possible for me to get a refund? I no longer use this site and I didn't even remember I had autopay until I saw the bill. A little heads up before you take the money would helpful, especially during a pandemic.

  • Profile Image
    Answered on March 16, 2021 at 06:37 PM

    Hello there,

    Thank you for contacting support.

    I can see that you have cancelled your PayPal subscription already.

    Guide: : How-can-i-cancel-my-paypal-subscription

    I have now added your account to our PayPal Refund Queue for your account to be cancelled and for the refund to be processed. Please allow 5-10 business days before the refund reflects in your account.

    Should you have any other concerns, kindly let us know.