Is there a way to receive the original PDF in the auto responder email.

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    kgalbert
    Asked on March 16, 2021 at 09:06 PM

    Is there a way to receive the original PDF in the auto responder email. When I select to receive the PDF attachment it simply gives me a pdf of the online form, not the original PDF with filled in fields. That is what I want.



    This is a re-post of a comment on Setting up Email Notifications

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    Kenneth_C
    Answered on March 17, 2021 at 04:07 AM

    Thank you for reaching support,

    Yes, first create an Autoresponder email, then go to the Email Advanced settings:

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    If you imported a PDF, you will get these options, simply choose the Original PDF to include it:

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    Here is the related guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications.

    I hope that helps.

    Best.

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    nmutz
    Answered on March 29, 2021 at 04:14 PM

    I am still having this issue even after I followed the above instructions. I have the PDF attached in the format I would like, yet my test email still shows my test form only in the body of the email, not as a PDF attachment. What am I doing wrong?

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    Kenneth_C
    Answered on March 29, 2021 at 06:17 PM

    Hi there,

    I checked your email notifications, and still, you have not enabled the PDF attachments:

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    Simply go to your Builder SETTINGS > EMAILS > ADVANCED > PDF Attachment.

    Best.