Is there a way to receive the original PDF in the auto responder email.

kgalbert
Asked on March 16, 2021 at 09:06 PM

Is there a way to receive the original PDF in the auto responder email. When I select to receive the PDF attachment it simply gives me a pdf of the online form, not the original PDF with filled in fields. That is what I want.

This is a re-post of a comment on Setting up Email Notifications
Kenneth

Jotform Support

Answered on March 17, 2021 at 04:07 AM

Thank you for reaching support,
Yes, first create an Autoresponder email, then go to the Email Advanced settings:
If you imported a PDF, you will get these options, simply choose the Original PDF to include it:
Here is the related guide: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications.
I hope that helps.
Best.
nmutz
Answered on March 29, 2021 at 04:14 PM

I am still having this issue even after I followed the above instructions. I have the PDF attached in the format I would like, yet my test email still shows my test form only in the body of the email, not as a PDF attachment. What am I doing wrong?
Kenneth

Jotform Support

Answered on March 29, 2021 at 06:17 PM

Hi there,
I checked your email notifications, and still, you have not enabled the PDF attachments:
Simply go to your Builder SETTINGS > EMAILS > ADVANCED > PDF Attachment.
Best.